BENCHSTAR 5 Pans Electric Heated Counter Warmer Dual Zone - HCW-5
- Regular price
- $2,795.65 inc GST
- Regular price
-
$3,289.00 inc GST - Sale price
- $2,795.65 inc GST
- Unit price
- per
BENCHSTAR 5 Pans Electric Heated Counter Warmer Dual Zone - HCW-5
The Benchstar Electric Heated Counter Warmer is a dual-zone hot food display for cafés, takeaway shops and convenience stores. Dry heat on the top shelf keeps fried foods crispy, while humidity heat on the bottom shelf keeps pies and pastries moist — two holding conditions in one cabinet.
Clear see-through flip doors give customers a front-facing display and staff rear loading access, supporting smooth service during peak periods. The HCW-5 holds 2 top pans and 3 bottom pans, is 1536 mm wide, and is hard-wired to a 240V supply.
Key Features
- Dual-zone holding – Dry heat on top keeps fried foods crispy; humidity heat on the bottom keeps pies and pastries moist.
- Dual-access design – Clear flip doors with front-facing display for customers and rear loading for staff.
- Food safety monitoring – Digital temperature display supports food safety monitoring above 60 °C; temperature range +30 to +85°C.
- Automatic water refill – Automatic water refill system with manual bypass reduces manual topping up; drainage pipe for easy wastewater removal.
- Float switch protection – Prevents heating when the water level is low.
- Flexible shelf heights – 325 mm upper and 390 mm lower shelf spacing suits different product heights.
- Easy to service – Bottom-access mica heaters allow easier servicing; independent lighting switch helps reduce energy use.
- All stainless steel construction – Durable and hygienic; perforated pans support even steam distribution.
- Top pans (dry heat zone) - 2 × 400 × 600 mm
- Bottom pans (humidity zone) - 3 × 400 × 600 mm
Choosing your model: available in 3-pan (HCW-3, 914 mm), 4-pan (HCW-4, 1219 mm) and 5-pan (HCW-5, 1536 mm) models; the HCW-3 plugs into a 15 A outlet, while the HCW-4 and HCW-5 are hard-wired.
Specifications
| Body | Stainless Steel |
| Mobility | Fixed/Legs |
| Power | 240V, 4080W, hard wired |
| Width | 1536 mm |
| Depth | 690 mm |
| Height | 870 mm |
| Weight | 94 kg |
1 Year Parts and Labour Warranty
Free Shipping
Free Returns
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BENCHSTAR 5 Pans Electric Heated Counter Warmer Dual Zone - HCW-5
The Benchstar Electric Heated Counter Warmer is a dual-zone hot food display for cafés, takeaway shops and convenience stores. Dry heat on the top shelf keeps fried foods crispy, while humidity heat on the bottom shelf keeps pies and pastries moist — two holding conditions in one cabinet.
Clear see-through flip doors give customers a front-facing display and staff rear loading access, supporting smooth service during peak periods. The HCW-5 holds 2 top pans and 3 bottom pans, is 1536 mm wide, and is hard-wired to a 240V supply.
Key Features
- Dual-zone holding – Dry heat on top keeps fried foods crispy; humidity heat on the bottom keeps pies and pastries moist.
- Dual-access design – Clear flip doors with front-facing display for customers and rear loading for staff.
- Food safety monitoring – Digital temperature display supports food safety monitoring above 60 °C; temperature range +30 to +85°C.
- Automatic water refill – Automatic water refill system with manual bypass reduces manual topping up; drainage pipe for easy wastewater removal.
- Float switch protection – Prevents heating when the water level is low.
- Flexible shelf heights – 325 mm upper and 390 mm lower shelf spacing suits different product heights.
- Easy to service – Bottom-access mica heaters allow easier servicing; independent lighting switch helps reduce energy use.
- All stainless steel construction – Durable and hygienic; perforated pans support even steam distribution.
- Top pans (dry heat zone) - 2 × 400 × 600 mm
- Bottom pans (humidity zone) - 3 × 400 × 600 mm
Choosing your model: available in 3-pan (HCW-3, 914 mm), 4-pan (HCW-4, 1219 mm) and 5-pan (HCW-5, 1536 mm) models; the HCW-3 plugs into a 15 A outlet, while the HCW-4 and HCW-5 are hard-wired.
Specifications
| Body | Stainless Steel |
| Mobility | Fixed/Legs |
| Power | 240V, 4080W, hard wired |
| Width | 1536 mm |
| Depth | 690 mm |
| Height | 870 mm |
| Weight | 94 kg |
1 Year Parts and Labour Warranty
Width: 1536
Height: 870
Depth: 690
Weight: 94
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund, provided that you notify us of the damage or fault within 24 hours of delivery. We'll also pay for the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Please refer to our Shipping and Returns page for more information about of Return Process.
Once the Return Process has been followed accordingly, you should expect to receive your refund within four weeks of handing your package to the return shipper. However, in many cases, you will receive a refund more quickly.
This period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We ship to virtually any address in the world. However, note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you choose. The estimated shipping dates may appear on the shipping quotes page depending on the shipping provider you choose. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Please refer to our Shipping and Returns page for more information.
Please consult the manufacturer regarding the specific details of their product warranty and the period of coverage that may be available.
We'll price match any retailer selling the exact same product. Terms apply, retailers must be selling the same product as brand new and must be a registered reseller. Get in touch for more information
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TESTIMONIALS
Jayse and the crew are such lovely people!, these guys go above and beyond the expectation. Ordered an equipment on last minute notice and needed it on the day and Jayse and the team came in with the clutch and helped me out! thanks guys ❤ deff recommend these guys.
Junior Rata
I called Jayson from New Hand Equipment on short notice and the team handled my needs quickly and efficiently, on a public holiday! Purchased what I needed with a warranty. I will definitely we coming back.
Jay Price
Hi George, My husband and I went in to New hand equipment to purchase an oven for our business. We came out with so much more. We were so impressed by the expertise, the ability to get us what we wanted at such short notice, achieving the impossible and most of all meeting delivery expectations as promised. We were so fortunate to have found George at new hand equipment and we look forward to more purchases in the future. Thank you so much, Brett and Debra Clayton from Puss and Mew Distillery.
Debra Clayton
he team at Newhand equipment were so kind to deal with. Highly recommended product and service. Jayson even called to see how everything was doing. Thanks again
Kristen Georgiou
The team at Newhand equipment were so kind to deal with. Highly recommended product and service. Jayson even called to see how everything was doing. Thanks again
Infuzeit Technology
Big thanks to the team at new hand equipment for helping organise a gas grill for my take away shop. I Could not be happier with the quality and service. Thanks again everyone.

